FAQ

Yes, you need to pay a refundable deposit of AED 200 on your first subscription. We will assign you 2 cooler bags that must be returned at the end of your subscription, in order to get your refundable deposit of AED 200 back.

We have daily deliveries, and our morning slots are: 3 am to 7:30 am or 9 am to 1 pm, and evening slot is: 2 pm - 6 pm. We don't provide exact timings.

All UAE (Dubai, Abu Dhabi, Sharjah, Al Ain, Ras Al Khaima, Fujairah, Ajman)

You can select up to 4 ingredients on your online dashboard. If you want to customize your meals regarding specific diet or nutritional requirements, our nutritionist will contact you to share a customized plan.

For any location/ delivery address change, you can update it from your dashboard through the website. We require a 48h notice for any change in the delivery location.

Yes, you can. You'll have to notify us through WhatsApp or through your online dashboard. To pause or resume your subscription, we require a notification period of two working days (48 hrs) in advance.